Official Document

Terms & Conditions luck3Guidelines Platform

This document contains all the terms, conditions, rules, and guidelines governing the use of the luck3 platform. Please read carefully before registering or using any of our services.

Last Updated: 1 January 2026 Applicable to Malaysia users
Document Contents
Acceptance of Terms
Eligibility & Account
Deposit & Withdrawal
Bonus Terms
User Conduct
Account Termination
Limitation of Liability & Others
Item Important You Need to Know

Before reading the full document, here is a summary of the six key points every luck3 user needs to understand.

🔞
18-Year Age Restriction

The luck3 platform is strictly for users aged 18 and above. Registration by underage individuals is strictly prohibited and any account found to be in violation of this requirement will be terminated immediately without a refund.

👤
One Account Per User

Each user is only permitted to hold one active account at luck3. Owning multiple accounts is a serious violation of the terms of use and may result in all associated accounts being terminated and balances forfeited.

🎁
Bonus Rollover Requirements

All bonuses received are subject to rollover requirements before withdrawal is permitted. The rollover conditions, validity period, and betting limits for each bonus offer are clearly stated in their respective promotion terms.

🔒
KYC Identity Verification

Luck3 conducts a Know Your Customer (KYC) identity verification process for all withdrawal requests. Documents such as a national ID or passport are required. This process ensures the security of your funds and compliance with applicable regulations.

⚖️
Fraud & Abuse Prohibition

Any attempt to exploit system loopholes, use bots, coordinate betting with other accounts, or engage in any form of fraud will result in immediate account termination and legal prosecution where necessary.

📋
Right to Modify Terms

Luck3 reserves the right to modify, update, or amend any part of these terms at any time without prior notice. Continued use of the platform following any changes constitutes acceptance of the updated terms.

Important: By registering or using the luck3 platform, you agree to be bound by all terms and conditions stated in this document. Please read carefully before proceeding.

01Acceptance of Terms of Use

This Terms and Conditions document constitutes a legally binding agreement between you ("User") and luck3 ("Platform", "us"). By accessing, registering, or using any part of the luck3 platform, you explicitly agree to be bound by all terms stated herein.

These terms apply to all platform users, including visitors browsing the website without a registered account, registered members, and active users conducting financial transactions. If you disagree with any part of these terms, you must stop using the luck3 platform immediately.

These terms may be updated from time to time. The date of the last update is shown at the top of this document. It is your responsibility to review these terms periodically.

02User Eligibility

To use the luck3 platform, you must meet the following eligibility requirements:

  • Be at least 18 years old on the date of registration.
  • Being an individual acting on your own behalf and not on behalf of any third party.
  • Not appear on any list of individuals prohibited from using the platform by the relevant authorities.
  • Not currently undergoing bankruptcy proceedings or facing serious financial difficulties that could impair your ability to make responsible financial decisions.
  • Acknowledging that wagering activities carry financial risk and that you fully accept such risk.

Luck3 reserves the right to request proof of eligibility at any time. Failure to provide satisfactory proof within the specified timeframe may result in your account being suspended or terminated.

luck3 uses an automated age verification system. Any attempt to circumvent age verification is a serious breach of these terms.

03Registration & Account Management

When registering a luck3 account, you agree to:

  • Providing true, accurate, current, and complete information during the registration process.
  • Maintaining and updating your account information to ensure it remains accurate and current.
  • Keeping your account password confidential and not sharing your login credentials with anyone.
  • Take full responsibility for all activities that occur within your account.
  • Notifying luck3 immediately if you suspect your account has been compromised or accessed without your authorization.

One Account Per User: Each individual is only permitted to hold one active account. Owning multiple accounts — whether using different names, email addresses, phone numbers, or devices — is strictly prohibited. luck3 uses advanced detection technology to identify duplicate accounts.

Identity Verification (KYC): luck3 conducts a KYC process for all registered accounts. Required documents may include a national ID, passport, utility bill, or bank statement. This is an industry-standard process designed to safeguard your funds.

Accounts that have completed full KYC verification will enjoy higher withdrawal limits and faster withdrawal processing.

04Deposit & Withdrawal of Funds

Luck3 supports a variety of local Malaysia payment methods for user convenience:

  • Deposit Method: DuitNow, FPX, Touch 'n Go eWallet, Boost, GrabPay, and direct bank transfer.
  • Currency: All transactions are processed in Malaysian Ringgit (MYR).
  • Minimum Deposit Limit: The minimum deposit is MYR 10 for most payment methods.
  • Deposit Process: Deposits are typically credited to your account within a few seconds to 5 minutes.

Fund Withdrawal: All withdrawal requests are processed within 24 hours upon completion of KYC verification. The minimum withdrawal limit is MYR 30. Withdrawals will be sent to the same bank account or e-wallet used for the deposit, subject to anti-money laundering policies.

  • Withdrawals to third-party accounts are not permitted under any circumstances.
  • Luck3 reserves the right to request additional supporting documents before approving large withdrawal amounts.
  • Any transaction fees charged by payment processors are the responsibility of the user.
  • In rare cases, the withdrawal process may take longer if additional security checks are required.
luck3 does not charge any processing fees for standard deposits and withdrawals. Please check the terms of each payment method for further details.

05Bonuses, Promotions & Special Offers

Luck3 offers a variety of bonuses and promotions for both new and existing members. All offers are subject to the following conditions:

  • Rollover Requirement: All bonuses must be used for the specified number of rollover bets before a withdrawal is permitted. The specific rollover requirement is stated in the terms of each promotion.
  • Validity Period: Bonuses have a limited validity period. Unused bonuses within the validity period will expire automatically.
  • One Bonus Per User: Each promotional offer can only be claimed once per user, per household, per device, and per IP address.
  • Eligible Games: Some bonuses may only be used on specific game categories. This will be clearly stated in the relevant promotion terms.
  • Wagering Limit While Bonus Is Active: While meeting bonus rollover requirements, a maximum betting limit may apply. Bets exceeding this limit may result in the bonus and associated wins being voided.

Luck3 reserves the right to modify, suspend, or terminate any promotional offer at any time without prior notice. Any activity suspected of bonus abuse — including the use of multiple accounts to claim bonuses — will result in bonus cancellation and further action against the relevant account.

Always review the full terms of each promotion before accepting a bonus. Accepting a bonus is considered consent to all terms of that promotion.

06Game Rules & Conduct

All games on the luck3 platform are operated using licensed software that employs an independently verified Random Number Generator (RNG) to ensure fairness. Users agree to:

  • Play in accordance with the specific rules of each game as stated in the game interface.
  • Do not use any automated software, bots, scripts, or third-party tools to assist in gameplay.
  • Do not collude or cooperate with other players to exploit the system or gain an unfair advantage.
  • Accepting that system decisions are final in all technical situations.

In the event of a technical disruption during a gaming session, luck3 will make every effort to resolve the situation fairly. However, luck3 is not liable for losses resulting from internet disruptions on the user's end, user device issues, or circumstances beyond the platform's control.

07Prohibited User Conduct

Users are strictly prohibited from engaging in the following activities while using the luck3 platform:

  • Providing false, misleading, or deceptive information during registration or the KYC process.
  • Using the platform for any illegal activities including money laundering, fraud, or terrorism financing.
  • Attempting to hack, attack, or disrupt the technical infrastructure of the luck3 platform.
  • Using or distributing malware, viruses, or malicious code on the platform.
  • Registering or using an account on behalf of another person without their valid consent.
  • Abusing the customer support system by repeatedly submitting false complaints or requests.
  • Using a VPN or proxy to conceal your actual location for the purpose of bypassing geographical restrictions.
Violation of any of the above may result in immediate account termination, forfeiture of balance, and appropriate legal action.

08Privacy & Data Security

Luck3 takes the protection of your personal data seriously. All information you provide during registration and use of the platform is secured using industry-standard 256-bit SSL encryption.

  • Your personal data is used solely for the purposes stated in our Privacy Policy.
  • Luck3 will not sell or disclose your personal data to third parties for marketing purposes without your explicit consent.
  • Financial transaction data is stored securely and can only be accessed by authorized personnel.
  • You have the right to request access, correction, or deletion of your personal data, subject to applicable legal requirements.

For more information on how we handle your personal data, please refer to our Privacy Policy in full.

09Account Termination & Suspension

Termination by User: You may close your luck3 account at any time by contacting our support team. Prior to closure, all eligible balances will be processed for withdrawal, subject to the settlement of any active wagers and KYC requirements.

Termination by luck3: luck3 reserves the right to suspend or terminate any user's account without prior notice under the following circumstances:

  • Breach of these terms and conditions or any platform policy.
  • Suspicion or confirmation of fraudulent activity, money laundering, or serious misconduct.
  • Inability to verify the user's identity or eligibility.
  • Instructions from relevant legal authorities or regulatory bodies.
  • Account inactive for more than 12 consecutive months with no login activity.
In the event of termination due to a breach of terms, luck3 reserves the right to withhold account balances pending the completion of an investigation.

10Limitation of Liability & Disclaimer

Luck3 provides this platform on an "as is" basis. While we strive to ensure the platform operates smoothly at all times, we make no guarantees or warranties regarding the following:

  • That the platform will always be available without interruption or technical errors.
  • That the content or information on the platform is always up to date or free from errors.
  • That game outcomes can be guaranteed or predicted.

Luck3 is not liable for any direct or indirect financial losses incurred by users while using the platform, including losses from gameplay, technical disruptions, or betting outcomes. Users acknowledge that betting carries risk and accept full responsibility for their own decisions.

Luck3's maximum liability to any user under any circumstances shall not exceed the total net deposits made by that user within the 30 days preceding the claim.

11Responsible Gaming

Luck3 is fully committed to responsible gaming. We believe that online entertainment should remain an enjoyable activity that does not cause harm to individuals or their families.

  • Deposit Limit: You may set daily, weekly, or monthly deposit limits at any time through your account settings.
  • Cool-Down Period: A temporary cooling-off period option is available for users who need a break from betting activity.
  • Self-Exclusion: Users who feel they have a gambling problem may apply for a full self-exclusion from the platform for a specified period.
  • Professional Support: luck3 encourages any user experiencing wagering-related issues to seek assistance from the relevant support organisations.

For more information on the control tools available, please visit the Responsible Gaming page.

The safety and well-being of our users always come first. If you or someone you care about needs help, please reach out to our support team.

12Contact Us

If you have any questions, concerns, or require further clarification regarding these terms and conditions, the luck3 team is ready to assist you:

  • Live Chat: Available 24/7 directly within the luck3 platform.
  • Email: [email protected] — response within 24 hours.
  • Telegram: Reach our support agents via the official luck3 Telegram account.

Our supported languages: Bahasa Melayu and English.

All official communications from luck3 will be in Bahasa Melayu or English. Be cautious of parties claiming to represent luck3 in other languages or through unofficial channels.
Effective Date: 1 January 2026
Document Version: v3.2 — Supersedes all previous versions
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