At luck3, we believe online entertainment should stay fun and in control. This page provides a complete guide, self-control tools, and support resources to ensure your gaming experience remains positive and safe.
Luck3 provides a range of tools directly within the platform to help you stay in control. All tools are free and accessible at any time through your account settings.
Set the maximum amount you can deposit in a day, week, or month. Once the limit is reached, our system will automatically block any additional deposits until the limit period resets. Changes to reduce limits take effect immediately, while limit increases require a 24-hour waiting period.
Set how many hours per day you wish to spend on the luck3 platform. As you approach your set time limit, the system will send you a reminder. Once the limit is reached, your session will be automatically ended for that day. This feature helps you avoid losing track of time while playing.
Need a short break? Activate Cool-Off mode for 24 hours, 72 hours, or 7 days. During this period, you will not be able to log in or place any bets. This option is ideal if you feel the need for a brief pause without permanently closing your account.
For those who need a more serious measure, self-exclusion lets you close your luck3 account for a set period — 30 days, 90 days, 180 days, or permanently. This option cannot be reversed before the period ends. It is our commitment to supporting those who need real help.
View a complete record of your gaming activity, including total bets, wins, losses, and deposits over any time period. This full transparency helps you understand your playing habits and make smarter decisions about platform usage.
Luck3 sends automatic notifications when you are approaching a set limit, when a play session exceeds the usual duration, or when your betting patterns show a significant change. These reminders are designed to help you stay aware of your gaming activity.
Online gaming, when done right, is an enjoyable and exciting form of entertainment. Like any other form of entertainment — watching a movie, dining at a fine restaurant, or going shopping — it should be enjoyed within your means and with self-control.
At luck3, we understand that not everyone has the same relationship with gambling. Some can play occasionally without any issues, while others may be more prone to falling into unhealthy patterns. That is why we invest in comprehensive self-control tools and support programs.
Responsible gaming is more than just a slogan for luck3 — it is a core value that shapes how we design our platform, communicate with users, and respond when someone needs help. We are proud to be a platform that puts user safety above short-term profit.
Problem gambling rarely develops overnight — it usually grows gradually. Recognising the early signs is the most important first step. Watch out if you or someone you know displays any of the following signs:
Log in to your luck3 account and go to the "Account Settings" section in your profile menu.
Select the "Responsible Gaming" tab and choose the control tool you wish to use.
Enter your preferred limit and select the time period that suits your needs.
Confirm your selection. Reduction limits take effect immediately; other limits may require email verification.
| Limit Type | Available Options | Effective Date | Adjustable |
|---|---|---|---|
| Daily Deposit Limit | RM10 – RM5,000 / day | Immediately (decrease) / 24 hours (increase) | Yes, with verification |
| Weekly Deposit Limit | RM50 – RM20,000 / week | Immediately (decrease) / 24 hours (increase) | Yes, with verification |
| Play Time Limit | 1 – 12 hours / day | Immediately | Yes, with verification |
| Cool-Off | 24 hours / 72 hours / 7 days | Immediately | Cannot be cancelled early |
| Self-Exclusion | 30 / 90 / 180 days / Permanent | Immediately | Non-cancellable |
| Activity Review | 7 / 30 / 90 days | Available 24/7 | Not applicable |
This short questionnaire helps you assess your relationship with gambling. It is not a medical diagnosis, but can provide an initial insight into your playing habits.
1. Have you ever spent more time gambling than you originally planned?
2. Have you ever gambled to try to win back money you had lost?
3. Have you ever hidden how much time or money you spent on gambling?
4. Has gambling ever caused problems in your relationships with family or friends?
5. Have you ever borrowed money or sold belongings to fund your gambling?
If you or someone you know needs help, the following organisations provide free and confidential support:
Our dedicated support team is ready to help you activate self-control tools or answer any questions related to responsible gaming.